·
Pattern seems to be the key
o Application pattern
o System pattern
o Custom pattern
o Who does what
§ New position
§ New alignment
·
All system technologies come from one vendor - support for all products come from one vendor
o HW
o System
SW
o Application
SW
o Support
§ from
one IBM team
§ for
all products – IBM or non-IBM
·
Build-in license management
o Charge
back might be easier
o License
clarity and less labor intensive
·
New role
o Pure
System Administrator
o Reduce
amount of the traditional MW work
o More
challenging MW support work due to expanded skills needed
2 comments:
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